Leicester Musk is committed to protecting the rights and privacy of our valued customers. The policies stated below set the criteria upon which we will process the personal data that you provide us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is: Leicester Musk 90 St. Peters Road, Leicester, England, LE2 1DE.

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you:

• Information that you provide by filling in forms on our site www.leicestermusk.co.uk. This includes information provided at the time of registering to use our site, subscribing to our service, purchasing goods, posting material, or requesting further services. We may also ask you for information when you report a problem with our site.

• If you contact us, we may keep a record of that correspondence.

• We may ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

• Details of transactions you carry out through our site and of the fulfilment of your orders.

• Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

IP ADDRESSES AND COOKIES

We may collect information about your computer, including where available your IP address, operating system, and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns and does not identify any individual.

We may obtain information about your general internet usage by using a cookie file stored on your computer’s hard drive. Cookies help us to improve our site and to deliver a better and more personalised service. They enable us to:

• Estimate our audience size and usage pattern.

• Store information about your preferences, allowing us to customise our site according to your individual interests.

• Speed up your searches.

• Recognise you when you return to our site.

You may refuse to accept cookies by activating the setting on your browser. However, if you select this setting, you may be unable to access certain parts of our site. Unless you have adjusted your browser setting to refuse cookies, our system will issue cookies when you log on to our site.

Abandoned Baskets: If you quit the Leicester Musk website without placing an order, our system may remember the items you added to your basket and send you an email with a reminder plus similar offers and products. If you do not want to receive marketing emails in the future, please click on the unsubscribe link at the bottom of the email you have received.

WHERE WE STORE YOUR PERSONAL DATA

We take all steps reasonably necessary to ensure that your information is treated securely and in accordance with this privacy policy. All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology.

If you are given (or have chosen) a password to access certain parts of our site, you are responsible for keeping this password confidential. We recommend you not to share your password with anyone. While we do our best to protect your personal data, the transmission of information via the internet is not completely secure; any transmission is at your own risk. We will not hold or share to a third party any credit card or payment details provided to us when purchasing from our store.

USES MADE OF THE INFORMATION

We use information held about you in the following ways:

• To ensure that content from our site is presented in the most effective manner for you and for your device.

• To provide you with information, products, or services that you request from us or which we feel may interest you, where you have consented to be contacted.

• To carry out our obligations arising from any contracts entered into between you and us.

• To allow you to participate in interactive features of our service.

• To notify you about changes to our service.

We DO NOT give your information to outsiders. If you are an existing client, we will contact you by electronic means (email or SMS) with information about products and services similar to those which were the subject of a previous sale to you.

DISCLOSURE OF YOUR INFORMATION

We may disclose your personal data to any member of our group, which means our subsidiaries, our ultimate holding company, and its subsidiaries.

YOUR RIGHTS

Our website may, occasionally, contain links to and from the sites of our partner network, advertisers, and affiliates. If you follow a link to any of these sites, please note that these sites have their own privacy policies and that we do not accept any responsibility or liability for these policies.

ACCESS TO INFORMATION

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page.

CONTACT

Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to us via email at [email protected] or by calling us at 07447467050